Currencies:
Welcome! Join Free or Sign in
  • Contact Us
0086-512-69577016
Email: Customer Service Dep. service@ingownsdress.com
Newsletter
Get discounts and special offers to win gifts and cash prizes!
Find out more >>
Home > How To order

How To Order

Please following the steps below to see how to order your dress on Ingownsdress.com.


For Items on Ingownsdress.com

1. Find the dress you love

2. Fill in the measurement or standard size and the color you want, then add it into the cart.

3. Process to pay or continu to find some accessories to match your dress

4. We will send you an email titled " Payment Received For Order ### "to confirm your payment and all your order information within one working days on receipt of your payment.Please pay attention to check your email after you make the payment, in case there might be any problem like wrong measurement, unclear color state, wrong address. All there problems may delay the delivery of your dress, we can not be responsible for such delay. Please kindly check your email for the payment confirmation email.

5. We will begin to process your order after your approval. Usually we need 7-10 working days to make your dress and then 2-5 days to send the dress to your door. So the total process time for your dress would be 9-15 working days. If you need your dress urgently, rush service is available, which can diliver the dress to your door within 3-10 days depending on the dress you want. Please kindly inform us in advance if you need the dress urgently.

6.We will check your dress after we finish making it, include the color, style, measurement and every details. We will send it out if everything is correct and email you the tracking number as soon as we send your dress out. So that you can track your parcel on your own.

7.Usually you will get your parcel in 2-5 working days, for countries like Brazil, Russia, the time would be different for custom clearance.

8.You are welcome to send us your feedback after you get the dress, all customers who are willing to send us a feedback will have the chance to won free dress or accessories!


For Items Out Of The Website

 

Do not see any item you want from our website? We are very glad to say, it is OK, you are welcome to send us the pictures you want, even it is not on our website, we can make it for you. Here is the way to make it work:

1. Contact our customer service through online service or email, inform us the item you want with the specification include item pictures, color, size, quantity and then time you need the dress.

2. We will make a quotation on the item.

3. After your approval and payment, we will upload the item you want onto our site and send you the special link to buy it on our website.

4. Now the item you want is on our site. the following steps would be as same as the steps " For Items on Ingownsdress.com "